【Tokyo Craft】Beyond repairs, aftercare support! What is the new service of "entrusting your partner"?

Popular camping gear brand "TOKYO CRAFTS" has launched a new aftercare service "CRAFTS CARE." I'm curious about the support filled with passion for gear that goes beyond just warranty.

The aftercare service of "TOKYO CRAFTS" has been launched

The popular camping brand "TOKYO CRAFTS" has newly started the aftercare service "CRAFTS CARE". This long-awaited service has finally been born for those who want to take better care of their beloved gear and use it for a longer time.

Comprehensive service details

Let's take a look at the service details that may be of interest.

In case of initial defects, it is covered by a 90-day warranty. Even after the third month, flexible repair and alternative options will be proposed with the premise of "repairing to use".

Additionally, efforts will be made to accommodate discontinued items as much as possible. It's a supportive system that adjusts repair schedules according to camping plans and usage timing.

A passionate support filled with love for the gear

Craft Care's repair service operates under the belief of "taking care of your important partner." All staff members are camping enthusiasts. They are a professional group with empathy and passion for gear, not just following a manual.

We can also handle repairs for warped fire pits and torn tents that you may have given up on in the past. When well-used gear is revived, it fosters an even greater attachment, making you want to take care of it and maintain a long relationship moving forward.

●Tanakuro

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